Privacy Policy

1. Privacy at a Glance

General Information

The following provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you.

2. Data Controller

The party responsible for data processing on this website is:

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

3. Data We Collect

In the course of using PetoVita, we collect and process the following personal data:

Account Data

• Email address (for login and communication)
• Password (stored encrypted)

Usage Data

• Your answers to our questions (your personal stories)
• AI-generated summaries of your life story
• Timestamps of interactions

Technical Data

• IP address (for error diagnosis only)
• Browser and device information

Payment Data

• Payment information is processed directly by Stripe
• We do not store credit card data

4. Legal Bases for Processing

We process your data based on the following legal grounds:

• Contract Performance (Art. 6(1)(b) GDPR): To provide our service, send questions via email, and generate your life story.
• Consent (Art. 6(1)(a) GDPR): For optional analytics (PostHog) and marketing communications.
• Legitimate Interests (Art. 6(1)(f) GDPR): For error fixing, security, and service improvement.

5. Third-Party Services and Data Transfers

We work with the following service providers:

6. Cookies and Tracking

We use the following cookies:

Necessary Cookies

• Session Cookie: For your login status (required)

Optional Cookies

• PostHog Analytics: For usage analysis (only with your consent)

You can change your cookie preferences at any time via the link in the footer.

7. Data Retention and Deletion

• Account Data: Until you delete your account
• Your Answers and Stories: Until you delete your account
• Payment Data: According to legal retention requirements (10 years)
• Technical Logs: 30 days

Upon account deletion, all your data is permanently deleted.

8. Your Rights

Under the GDPR, you have the following rights:

• Right of Access (Art. 15): You can request information about your stored data.
• Right to Rectification (Art. 16): You can request correction of inaccurate data.
• Right to Erasure (Art. 17): You can request deletion of your data.
• Right to Restriction (Art. 18): You can request restriction of processing.
• Right to Data Portability (Art. 20): You can export your data in a common format.
• Right to Object (Art. 21): You can object to processing.
• Right to Withdraw Consent (Art. 7): You can withdraw consent at any time.

To exercise your rights, contact us at admin@petovita.com.

You also have the right to lodge a complaint with a data protection supervisory authority.

9. Data Security

We implement technical and organizational measures to protect your data:

• SSL/TLS encryption of all data transfers
• Encrypted storage of passwords
• Regular security updates
• Access restrictions on data

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy. Significant changes will be communicated to you via email.